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Tips for Interacting with Persons Who Have DisabilitiesPDF

Academic Assistance and Tutoring


  • Academic Support Centerexternal link—Helps with classroom and related academic accommodation issues involving technology (e.g. assistive listening devices).
  • Disability Centerexternal link—Provides accommodations and support services within the resources of the University. Assists college departments in providing access to services and programs in the most integrated setting possible.
  • Interpretersexternal link
  • TTY/TDD Phones—Check the campus accessibility mapexternal link for locations of TTY/TDD phones.

Assessment and Evaluation

  • Assessment and Consultation Clinicexternal link—Conducts fee-based LD and AD/HD assessments for students and others. Through a contract with the Missouri Division of Vocational Rehabilitation (MDVR), the Clinic also reviews all learning disability (LD) assessments done for clients or prospective clients of MDVR.


  • Counseling Centerexternal link—Provides counseling to employees and students, including employee assistance, psychological counseling, and the like; works with many people who have disabilities.

Emergency Preparedness


Event Planning

  • Guidelines for event planning—Tips for planning accessible events. Covers locations, parking, providing notice of opportunity to request accommodations based on disability, interpreters, lodging accommodations and sample statements to include in event promotional materials, tickets and programs.

Facilities and Housing

  • Residential Lifeexternal link—Has day-to-day responsibility for MU residence halls and apartments. Residential Life, for example, works with:
    • students who are deaf or hard of hearing and may need doorbell lights, emergency alarm lights, telephone amplifiers, and wake-up systems,
    • students who have service animals, and
    • students with severe disabilities who need personal assistance services in the residence halls.
    • Requests are handled on a case-by-case basis.
  • Snow removalexternal link—During the winter months, accumulation of snow and/or ice on streets and sidewalks can impede or preclude the travel of students across campus. To report areas requiring attention by campus snow removal crews, contact the following. On weekdays between 7:30 a.m. and 10 p.m., contact Campus Facilitiesexternal link at 882-8211. After 10 p.m. or on weekends, contact the Campus Power Plant at 882-3333.¬†Staff there will help locate assistance. Please note that some walkways and streets are not controlled by the University, but fall under the jurisdiction of the City of Columbia. Therefore, due to MU's lack of control, there may be greater difficulty in resolving accessibility problems attributable to snow and ice accumulation on those streets and walkways.

Parking and Transportation


  • Guidelines for publications—Includes sample statements for providing accommodations, notice of non-discrimination, and availability of information in accessible formats.


  • Recreational Servicesexternal link—Offers various programs, classes, and activities. Accessible equipment is available.


  • Adaptive Computing Technology Centerexternal link—Provides technology assessments to help students, faculty and staff find technologies that are right for them; digital textbooks, ergonomic evaluations; training, website accessibility checks, adaptive workstations, an d equipment and software loans.
  • HITEC Group Internationalexternal link—supplier of assistive devices providing technology for the home, workplace and public facilities.
  • Trace Center at the University of Wisconsinexternal link—Trace's mission statement is "to prevent the barriers and capitalize on the opportunities presented by current and emerging information and telecommunication technologies, in order to create a world that is as accessible and usable as possible for as many people as possible."


  • Access Able Travel Sourceexternal link—"Access Able is the premier site for travel access information on the Web, or anywhere else for that fact. Our success has been helped by hundreds of disability organizations, businesses and individuals around the world."
  • Mobility International USA (MIUSA)external link—"As a US-based national non-profit organization, the mission of Mobility International USA (MIUSA) is to empower people with disabilities around the world through international exchange, information, technical assistance and training, and to ensure the inclusion of people with disabilities in international exchange and development programs."
  • DisabledTravelers.comexternal link—Provides information on accessible travel, including a blog.

Universal Design

  • Center for Universal Designexternal link—"The Center for Universal Design is a national research, information, and technical assistance center that evaluates, develops, and promotes universal design in housing, public and commercial facilities, and related products."
  • WGBH National Center for Accessible Mediaexternal link—"The CPB/WGBH National Center for Accessible Media (NCAM) is a research and development facility that works to make media accessible to underserved populations such as disabled persons, minority language users, and people with low literacy skills."
  • Adaptive Environmentsexternal link—"A non-profit organization, AE was founded in 1978 to address the environmental issues that confront people with disabilities and elderly people. Adaptive Environments promotes accessibility as well as universal design through education programs, technical assistance, training, consulting, publications and design advocacy."
  • Center for Applied Special Technology (CAST)external link—CAST is a nonprofit research and development organization that works to expand learning opportunities for all individuals, especially those with disabilities, through Universal Design for Learning.
  • Trace Centerexternal link—Trace's mission statement is "to prevent the barriers and capitalize on the opportunities presented by current and emerging information and telecommunication technologies, in order to create a world that is as accessible and usable as possible for as many people as possible."

Published by the ADA Coordinator, 404 Jesse Hall, Columbia, MO 65211 | PHONE 573-884-7278 | EMAIL
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Last Updated: June 22, 2016